Meet Our Education Solutions Leadership Team
Relation’s Education Solutions practice group is led by dynamic, dedicated, and experienced individuals. Here you can learn a bit about them and the skills and knowledge they bring to our team.
President, Education Solutions
Neil leads his team in providing consulting and administrative services to colleges and universities clients nationwide, ranging in size from small private schools to large public institutions.
Neil began his career in the insurance industry by joining Renaissance Agencies in 2001. He first served as part of the IT department, helping to maintain data integrity and streamlining back office processes, then moved to the Compliance department and worked to develop plan brochures, coordinate the issuance of compliant policies, and track legislative initiatives and compliance issues. After several promotions, Neil began overseeing client service and business operations for Relation in 2009. In 2012, Relation created its Education Solutions to focus on providing services to institutions of higher education. Neil was named the Chief Operating Officer and currently leads the practice group.
To visit Neil’s LinkedIn, click here.
Executive Vice President, Education Solutions
Michael has worked in the student health marketplace since 2000 and is licensed in all 50 states. His passion is developing roadmaps for successful student health insurance programs.
Prior to joining the Relation team, Michael worked as the Head of Sales for HTH Worldwide in their international student insurance division.
Michael is a member of NAFSA, ACHA, URMIA, NAICU, WYSTC, and the FORUM, as well as a licensed life and health agent. He is a regular presenter at many industry-related events and has traveled to 22 countries in his career.
To visit Michael’s LinkedIn, click here.
Vice President of Client Resources, Education Solutions
Michele has over 15+ years of sales and account management experience in a variety of industries. She previously worked in academia and behavioral health, where she helped create a student assistance program to support colleges’ and universities’ counseling centers, as well as partnered with various carriers and brokers throughout the U.S.
Michele’s experience with both academia and health insurance led her to Relation Insurance, Education Solutions, where she leads the Student Health Accounts team. Michele has a servant-leader mindset, and this passion drives her to serve clients – both internal and external – and help ensure the Relation Education Solutions team is constantly providing legendary service.
To visit Michele on LinkedIn, click here.
TPA Operations Leader
Marcos has been with Relation since 2013 and leads the TPA Operations in Overland Park, Kansas and Agoura Hills, California. He has served in management roles in health insurance claim operations since 1987 with companies that include Blue Cross Blue Shield of Illinois, Chicago HMO, Hotel Employees Welfare Fund, Health Net PPO and HealthSmart, TPA.
Marcos began working in TPA environments in 1995 and since 2000 he has led TPA operations and teams responsible for claims administration, customer service, enrollment management, and benefit plan configurations.
To visit Marcos’s LinkedIn page, click here.